Genting Hotel & Spa At Resorts World Birmingham, Bickenhill ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Pendigo Way, Bickenhill, United Kingdom, B40 1PU

“Nestled conveniently within a shopping mall, this hotel offers easy access to great retail therapy and dining options right at your doorstep!”view full review

View resort on map

“A great venue with excellent amenities and spa facilities” view full review

Top location:Highly rated by recent guests(8.5)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Private parking is possible on site (reservation might be needed) at GBP 20 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of GBP19.95 per person per day.

Pets are not allowed.

English, German, Spanish, Italian, Greek

Number of floors:5

Number of rooms:143

Former name

genting hotel at resorts world birmingham

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

380 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Signature Twin Room

Max:

2 persons

270 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Deluxe Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Bickenhill1400 ft

Airports

Birmingham (BHX) 5.2 mi

East Midlands (EMA) 36.8 mi

Bus

Bus stop3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Retreat

“The spa offered a unique retreat with an outdoor jacuzzi overlooking the serene lake, truly elevating the relaxation experience.” view full review

Innovative Room Design

“The room featured a stunning TV embedded in the bathroom mirror, which added a touch of luxury and convenience during our stay.” view full review

Delicious Dining Options

“Dining at the Sky Bar was a highlight, with really good views and a good menu that complemented the ambiance perfectly.” view full review

Accessible Amenities

“The facility had elevators that made it easy to navigate between levels, ensuring a smooth experience for all guests.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Casino
Spa centre
Spa lounge
Sauna

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Pendigo Way, Bickenhill, United Kingdom, B40 1PU

Map view

Pendigo Way, Bickenhill, United Kingdom, B40 1PU

City landmarks

Event hall

National Exhibition Centre

3200 ft

Event hall

Resorts World Arena

4000 ft

Coventry Road Bickenhill

National Conference Centre

3000 ft

Museum

The National Motorcycle Museum

3.0 mi

Church

St Peter's Church

3600 ft

Farm

Middle England Farm Alpacas

1.1 mi

21 Bickenhill Ln

Birmingham Airport Viewing Area

3800 ft

Park

Elmdon Park

1.9 mi

Gallery

Eaton Fine Art

1.7 mi

Church

St James' Church

2.4 mi

Coventry CV7 7HG

Packington Park

2.4 mi

Berkswell

Marsh Lane Nature Reserve

2.3 mi

Moorend Ave

Meriden Park

2.5 mi

Hobs Moat Road

Hobs Moat Ancient Monument

2.8 mi

Ragley Dr

The Old Rectory Farm

2.6 mi

Planet Ice

Planet Ice Solihull

2.8 mi

Magpie Mines

3.2 mi

Church

Elmdon Parish Church

3.4 mi

Theatre

The Core Theatre Solihull

3.6 mi

Gallery

Blakesley Hall

4.3 mi

Church

St Edburgha's Church

4.0 mi

Church

Church of Saint John the Baptist

4.1 mi

1717 High Street

Knowle Parish Church

4.2 mi

Nearby

Shopping Area

Resorts World Birmingham

1500 ft

Pendigo Way Resorts World Birmingham

The Vox Conference Centre

1700 ft

Casino

Genting International Casino

1300 ft

Restaurants

Miller & Carter Resorts World

100 ft

Pendigo Way

Sky By The Water

1500 ft

Pendigo Way Resorts World Birmingham

Pizza Express Resorts World

400 ft

Resorts World

Gourmet Burger Kitchen

1100 ft

Unit LG04

The World Bar

900 ft

Pendigo Way

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

Spacious rooms

Excellent breakfast

Issue with check-in

Parking validation problem

7.8/10

Very good

Rooms

8.8

Location

8.5

Service

7.4

Dining

7.4

Mark

United Kingdom, February 2025

8.2/10

I had a wonderful experience at the hotel, with spacious and clean rooms that exceeded my expectations. The staff were incredibly accommodating and made my birthday special with thoughtful gestures. However, the lack of a controlled system for the pool area made it a bit crowded at times. Overall, it was a very enjoyable stay, especially with the luxurious amenities available.

Rooms

10.0

The rooms were spacious, modern, and meticulously clean, equipped with a Nespresso machine and a fully stocked fridge, which added extra convenience.

Service

8.0

The service was mostly excellent, as the staff was attentive and went above and beyond, although there were minor communication issues regarding my billing.

Location

7.0

The hotel is slightly removed from Birmingham city center, but it’s conveniently located near various bowling alleys, restaurants, and shopping options.

Dining

9.0

The breakfast at Sky By The Water was delightful, featuring a great variety that catered to different tastes, making for a lovely start to the day.

Facilities

7.0

The facilities, particularly the spa and gym, were excellent, but the pool area could benefit from a more organized access system to manage guests better.

Jennifer

United Kingdom, February 2025

8.2/10

My stay at the hotel was truly memorable, especially with the lovely views and enjoyable amenities. The cleanliness of the entire hotel stood out to me, making it a pleasant place to relax. While the service had a few slow moments at check-in, overall, the experience was fantastic with plenty of unique features. However, I was slightly disappointed with the spa facilities, which didn’t quite meet my expectations compared to other aspects of the resort.

Rooms

9.0

The room we stayed in was spacious, immaculately clean, and had a fantastic view over the lake, especially beautiful at night.

Service

8.0

While the service from staff was generally excellent, I did experience a bit of a delay during check-in.

Location

9.0

The hotel is conveniently located near the NEC, making it easy for event attendees to access.

Dining

9.0

I enjoyed the diverse dining options available, especially the relaxing atmosphere of the sky bar.

Facilities

6.0

The spa area had a relaxing ambiance but was smaller than expected, and the cleanliness of the Jacuzzis could use improvement.

Victor

United Kingdom, January 2025

7.6/10

Overall, I had a great experience at this hotel. The friendliness of the staff and the array of amenities truly stood out. However, some minor maintenance issues in the suite and a slow check-in process left room for improvement.

Rooms

8.0

The suite was spacious with a fantastic bathroom featuring a great shower and a luxurious bathtub. The options for drinks and the coffee machine were a lovely touch.

Service

8.0

The service was generally prompt and accommodating, especially when addressing maintenance issues in the room.

Location

Dining

5.0

I enjoyed the variety of drinks available in the suite, though the room service menu was quite limited.

Facilities

9.0

The spa and pool facilities were peaceful and provided a great atmosphere for relaxation.

Ernest

United Kingdom, December 2024

7.8/10

I had a wonderful stay at the hotel overall, especially enjoying the luxury of the Genting Suite which made my birthday celebration truly memorable. The cleanliness of the hotel and the many activities available were definite highlights. However, there were some significant issues with communication regarding the pool's age restrictions and the breakfast service, which left much to be desired.

Rooms

10.0

The Genting Suite was magnificent and offered a luxurious experience with various high-quality amenities, making my birthday truly special.

Service

7.0

The staff was accommodating; they even provided a dinner voucher and took care of our parking fees, but some inconsistencies in customer service during breakfast were disappointing.

Location

9.0

The hotel is conveniently located near the NEC and Resorts World, offering easy access to a variety of entertainment and dining options.

Dining

5.0

While I thoroughly enjoyed the fine dining options available, the breakfast experience was chaotic with limited offerings and lack of allergy awareness.

Facilities

8.0

The hotel boasts an excellent range of facilities, making it a great place for relaxation and fun, though the adult-only pool was a let-down for my family.

Mick

United Kingdom, September 2024

7.6/10

My stay at the hotel was a mixed bag. The spacious rooms were comfortable and the breakfast was absolutely lovely, but the service at check-in felt a bit disorganized, and the experience left something to be desired. The location near the concert venue is a major plus, making it easy to enjoy nearby events. While the overall facilities were good, the issues with parking validation were frustrating.

Rooms

7.0

The room was larger than expected and quite comfortable, though there was an odd, musky smell that detracted from the experience.

Service

6.0

While the reception was initially problematic due to a lack of friendliness and a parking validation issue, the bar staff really stood out as the best part of the service.

Location

9.0

The hotel is perfectly situated right across from the concert venue, making it super convenient for event attendees.

Dining

9.0

Breakfast was excellent, with a variety of options that really started the day off right.

Facilities

7.0

The spa facilities were decent with a good range of services, but the lack of bathrobes in the room was a letdown.

Spacious rooms

Issue with check-in